Privacy Policy

Thank you for your support of AiCronX. To protect your personal data when you use AiCronX services, we have developed this Privacy Policy.

The AiCronX website entity that provides services to you requires special definition. Please refer to the AiCronX Terms and Conditions for more details.

1. Collection of Personal Information

1.1 Definition of Personal Data

Personal data means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified directly or indirectly, in particular by an identifier such as a name, identification number, location data. Personal data does not include data that has been irreversibly anonymized or aggregated so that we can no longer identify you by combining it with other information or otherwise.

The following is a description of the types of personal data we may collect and how we use that data:

1.2 What personal information do we collect?

Depending on the products and services you choose, we may collect different types of personal data from or about you.

• (a) Data You Provide. We collect the personal data you provide when you create an account to use our products and services or otherwise interact with us, for example, when you participate in our online surveys or promotions, leave a product review, use our online help or online chat tools, or send us an email.
• (b) Data from your terminal device.Photos/Media/Files. With your permission, photo/media/file access permissions may include:
  ① Read the contents of your USB memory.
• ② Add content to your USB storage
• ③ Format external storage
• ④ Mount or unmount external storageLocal Storage: We may collect and store information locally on your device using mechanisms such as browser web storage and application data caches.Camera: You may upload photos when you post comments using the Online Services. In this case, we need to collect images and other information from your device.Unique application number. Some services include unique application numbers. These numbers and information about your installation (e.g., operating system type and application version number) may be sent to the website when you install or uninstall the service, or when the service periodically contacts our servers (e.g., for automatic updates).
• (c) Purchase Data: If you make a purchase, we collect personal data related to that purchase, including the products you purchased, transaction number, username, shipping address and other authentication information, and billing and contact details.
• (d) Data related to improving our services and products: When you visit our website, we may collect the following data: the type of device you use, your device’s unique identifier, your device’s IP address, operating system, the type of internet browser you use, usage information, diagnostic information, and location information from or about the computer, mobile phone, or other device on which you install or access our products or services. Where applicable, our services may use GPS, your IP address, and other technologies to determine the approximate location of your device so that we can improve our products and services.

1.3 Sources of your personal data

With your prior explicit consent, we may collect your personal data:

• (a) Information you provide directly, including information generated when you use our services and products, as described above;
• (b) From your aforementioned terminal devices;
• (c) Through Cookies and Similar Technologies. When you visit our website, we automatically collect technical information such as your IP address through Cookies.

2. How we use cookies and similar technologies

We use cookies and similar technologies to provide, protect, and improve our products and services, such as by personalizing content, delivering and measuring advertising, understanding user behavior, and providing a safer experience. You can delete or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use our products and services.

2.1 Definition of “Cookies”

Cookies are small text files placed on your device by the website you’re browsing. Cookies can perform a variety of tasks, such as remembering your preferences and selections, helping you improve your website experience, and trying to make the ads or offers you see online more relevant to you. Cookies themselves are harmless and are essential for websites.

2.2 Types of Cookies

• (a) Strictly Necessary Cookies. These cookies are essential for you to browse our website and use its essential services, such as accessing our website or making a purchase. These cookies do not require your consent. If you disable these cookies, we will not be able to fulfill your essential requests.
• (b) Statistics cookies. These cookies collect anonymous information about how users use the website and combine this data with data about other users so that we can improve how the website works. This includes cookies from third-party analytics services, which are used only by the owner of the website being visited. For example, we use Google Analytics cookies to help us understand how customers access, browse, or use our website and highlight areas where we can improve, such as navigation, shopping experience, and marketing campaigns. The data stored by these cookies never reveals personal information that can be used to identify you personally. If you disable or opt-out of these cookies, you may not be able to use certain features of our website and services, and this may reduce the support or information we can provide to you.
• (c) Preferences Cookies. These cookies allow our website to remember your preferences, such as your preferred language, username, and password, so you can be automatically logged in. This allows us to provide you with better service and an enhanced shopping experience. If you reject these cookies, you may find your web browsing experience less efficient.
• (d) Marketing cookies. These cookies track information about your browsing habits in order to provide you with more personalized advertising. These cookies may record your online activities and/or activities across third-party websites or online services and share them with third parties such as advertisers. For example, by placing these cookies, you can share pages and content from our websites and services through third-party social networking sites and other websites. However, we only allow third-party cookies on our websites with your explicit consent. To learn how third parties use cookies, please review their privacy policies. If you reject these cookies, you will also see less relevant advertising, which may affect your shopping experience.

2.3 How to control your cookie settings

When you first visit this website, we will request your consent to accept cookies through a cookie banner. You can choose the type of cookies that are appropriate for you. Please note that if you choose to reject cookies, your access to certain features may be limited. You can remove or reject cookies using your browser or device settings. Most web browsers automatically accept cookies, but you can modify your browser settings by accessing the “Help” section of your browser toolbar. Your mobile device may also allow you to control cookies through its settings. Please refer to your device manufacturer’s instructions for more details. It is important to note that after clearing your cookie cache, you may need to reselect cookies on our website.

3. How we process your personal data

Unless otherwise required by law, we will use your personal data for the following purposes as set out in this Privacy Policy with your explicit consent. If you no longer wish to consent to the above services provided by us, please contact us to opt out.

• 3.1 Provide, improve and develop our products and services

• We may use your personal data to help us provide, improve, and develop our products and services. This includes using your personal data for purposes such as enabling you to complete your purchase using satisfying product search and browsing features, using convenient payment functions, and for data analysis, research, and auditing. Such processing is based on your prior explicit consent or our legitimate interest in providing you with our products and services.

• 3.2 Communicating with you

• When you contact us, we may use your personal data to communicate with you about your account or transactions and to respond to your requests. We will also keep you informed of changes to our policies and terms.

• 3.3 Delivering and measuring targeted advertising and services

• With your prior explicit consent, we will use your personal information, including but not limited to browsing behaviors such as searching, clicking, collecting, and adding to shopping carts, to provide you with high-quality personalized products and services, especially to help you quickly find the products you need and automatically notify you of promotions, price reductions, and other information about your favorite products through email, in-site messages, or other reasonable means. In addition, we may encrypt your personal information and transfer it to third parties for advertising and marketing purposes. For details on data processing by third parties that may have access to your personal information, please read the third-party introduction below. You are free to choose whether to receive promotional information. If you no longer wish to agree to the above services we provide, you can unsubscribe by selecting “Unsubscribe” in these emails or contact us for assistance.

• 3.4 Third parties who may process your information

  (a) Third parties related to advertising and marketing – Google, Facebook, Twitter, etc.

• Information about your behavior on our website, such as the products you browse, may be transferred to these third parties with your explicit consent. You may receive advertising and marketing communications from us and/or certain third parties. We kindly encourage you to review the privacy policies of these third parties. You may opt out of receiving marketing communications from us and/or certain third parties. If you no longer wish to receive advertising from us and/or certain third parties, you may opt out by clicking the “unsubscribe” link in any email you receive.
• (b) Third parties involved in payment and delivery – Paypal, Oceanpayment, etc.
• If you purchase something from us, we will need your payment and shipping information. This information will be transferred to and processed by the aforementioned third parties. For example, if you choose to pay online via “Checkout with PayPal,” please note that once you click “Place Order,” you will be directed to PayPal’s website. The personal data you are asked to provide, including your card number, billing address, and contact information, will be collected and processed by PayPal, not AiCronX, although our trademark/logo will still be visible in the upper left corner of this website. AiCronX is not responsible for PayPal’s processing of your data when you click the “Checkout with PayPal” button. We sincerely recommend that you familiarize yourself with the privacy policies of these third parties and carefully choose between different payment methods.
• (c) Other third parties who may process your information
• Our website may contain links to websites of our partner networks, advertisers, and other third parties. If you click on a link to one of these websites, they may collect and process your personal data. Please note that these websites have their own privacy policies, and we will not share your information with them unless we have your permission or another legal basis to do so. Please review these policies before submitting any personal data to these websites. We are not responsible for any personal data breaches caused by these third-party websites.AiCronX hereby confirms its commitment to comply with the privacy policies of partner organizations in all activities related to this partnership. We strictly adhere to applicable data protection laws and regulations and ensure that any personal or sensitive information shared by partner organizations is used only for the purposes outlined in our agreement.

• 3.5 Promoting safety and security

  With your prior explicit consent, we may use technical measures to protect your personal data, to help verify the normal activity of accounts and users, and to promote data security, such as monitoring fraud and investigating suspicious or potential illegal activities or violations of our terms or policies. This processing is based on our legitimate interest in helping ensure the security of our products and services.

• 3.6 Data processed globally

  We provide products and services to customers around the world. Data protection laws vary across countries and regions, and some countries and regions offer varying levels of protection. Regardless of where your information is processed, we will apply the same protections described in this policy. We will also fully consider certain legal frameworks related to data processing.When we provide products and services to customers through our affiliates, business partners, and service providers, we will enter into model contractual clauses or rely on other legal bases, such as the applicable Privacy Shield or binding corporate rules adopted by our partners or service providers. We will provide appropriate or suitable safeguards, such as encryption, to ensure the security of your information. You have the right to obtain a copy of your data transferred to a third country. If you need to exercise your rights, please contact us.

4. Disclosure of Personal Information

We provide certain personal data to strategic partners who work with us to provide products and services or help us market to our customers. We only share personal data with these companies to provide or improve our products, services, and advertising; we do not share personal data with third parties for their own marketing purposes without your prior explicit consent.

• 4.1 Service Providers

  We share personal data with companies that provide services on our behalf, such as website hosting, messaging services, account verification, marketing, sponsoring sweepstakes, contests, and other promotions, auditing, fulfilling customer orders, data analysis, providing customer service, and conducting customer research and satisfaction surveys. These companies are obligated to protect your data and may be located anywhere we operate.

• 4.2 Related Parties and Business Transactions

  We may share personal data with our affiliates and business partners. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, sale or disposition of all or a portion of our business, including in connection with any bankruptcy or similar proceedings, we may transfer some or all personal data to the relevant third party.

• 4.3 Legal Compliance and Security

  We may be required to disclose personal data by law, legal process, litigation, or requests from public and governmental bodies within or outside your country of residence. We may also disclose personal data if we determine that disclosure is necessary or appropriate for national security, law enforcement, or other matters of public importance.We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

5. How we store your personal data

We use technical measures to ensure that your personal data records are complete and accurate, such as cookies and similar technologies. Generally speaking, with your prior explicit consent, we may retain records of your personal data processing for ten years.

If you request that your personal data no longer be stored, you can delete certain personal data through My Privacy Center or contact us to delete it for you.

6. Your Rights

6.1 What are your rights

We take reasonable measures to ensure that your personal information is accurate, complete, and secure. Based on the protection of your personal information, you have the right to obtain the following rights from us:

(a) confirmation as to whether your personal data is being processed and, if so, access to the personal data and information including, but not limited to, the purposes of the processing and the categories of personal data concerned.

(b) update and correct inaccurate personal data about you. Taking into account the purposes of the processing, you are also free to have incomplete personal data completed, including by means of providing a supplementary statement.

(c) Delete personal data related to your specific situation. Please note that even after your personal account is deleted, the data shared with other users will still be publicly visible on the Platform.

(d) Restriction of processing, which means limiting our processing rights.

(e) receive the personal data you provide us in a structured, commonly used and machine-readable format and transmit these data to a third party.

(f) You may lodge a complaint about the processing of your personal data if you believe that your rights have not been respected.

You have the right to object to the processing of your personal data. You can also object at any time to:

(a) withdraw your consent to our collection or processing of your data for behavioural advertising, browsing analytics and audience measurement purposes by setting your cookie or rights.

(b) object to the processing of your data for sales prospecting purposes by clicking on the “unsubscribe” link in our promotional emails or newsletters.

(c) object to a decision based solely on automated processing (including profiling) which produces legal effects concerning you or similarly significantly affects you.

6.2 How to exercise your rights

We provide you with the following ways to exercise your rights. You can at any time:

(a) provide your consent to cookies by clicking on the cookie banner on the website pages, or withdraw your consent using your browser or device settings.

(b) Please go to the settings page to setSet your permissions.

(c) Contact us to make your request. We will respond to your request within 30 days to process your reasonable request. We will endeavor to honor your request, unless applicable laws or regulatory requirements permit or require us to refuse to provide or delete some or all of the personal data we hold. In addition, please note that your withdrawal of consent will not affect the processing of your personal data that relied on your prior consent.

6.3 Impact of Partial Permission Settings

If you delete certain types of personal data or object to the processing of certain personal data, a few things will happen:

(a) Personal data used to provide, improve, and develop our products and services. If such data is deleted or you object to its processing, it will be more difficult for us to optimize our website products or services, which will undoubtedly hinder your experience using our website.

(b) Personal data we use to communicate with you. If such data is deleted or processing is rejected, we will not be able to contact you. Please make your decision carefully.

(c) Personal data used to provide and evaluate targeted advertising and services. If such data is deleted or processing is refused, you will not receive the latest marketing information and personalized shopping services. The number of ads you receive will not decrease, but will be randomly recommended to you, which may affect your shopping experience.

(d) Personal data related to promoting safety and security. If such data is deleted or refused to be processed, your account will be seriously threatened and you may not be able to use your account normally.

If you delete your data, we have no obligation to retain it, and we may delete some or all of your data without any liability thereafter. However, we may retain data about you if we believe it is necessary to prevent fraud or future abuse, as required by law, or for legitimate purposes (such as analyzing non-personal data, account recovery, auditing our records, and enforcing our rights and obligations under the Agreement).

7. How we protect your personal information

We take reasonable technical and administrative security measures designed to protect your data, prevent unauthorized access, and properly use the data we collect. To protect the privacy and security of your personal data, we may ask you to provide data so that we can confirm your identity and right to access such data, as well as search and provide you with the personal data we maintain.

(a) Technical security measures:

We are committed to protecting your personal data using industry-standard technical security measures. We utilize encryption, de-identification, and anonymization to protect your personal data, and employ reliable protection mechanisms to prevent data leakage due to malicious attacks. Furthermore, we have established recovery systems to prevent your data from being destroyed, lost, altered, or disclosed without authorization through automated technology.

(b) Administrative security measures:

Access to your personal data is strictly limited to our data controllers, data processors, and data protection officers who need access to that data to perform their assigned job responsibilities. If you need help from us directly, please feel free to let us know your needs.

Please note that despite our best efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the relevant authorities as required by law. If you become aware of such a personal data breach, please contact us immediately. We will investigate any complaint and inform the individual concerned of the outcome of our investigation within a reasonable timeframe.

8. Child Protection

Please confirm that when you agree to this Privacy Policy, you are at least 16 years old or you have obtained authorization from your guardian. If you find that a child under the age of 16 has provided us with personal data, please contact us immediately.

9. Changes to this Privacy Statement

We may update our Privacy Policy from time to time to reflect new or different privacy practices. Normally, we will not reduce your rights under this Policy. When we make material changes to our Privacy Policy, we will post the updated version on this page. We will also notify you of the changes by sending a notification to your account. Your account will have a dedicated quick link to the full Privacy Policy.

The updating of the Privacy Policy is essential to safeguard your rights regarding your personal data. Therefore, we kindly recommend that you regularly review the Privacy Policy available online. Furthermore, you can access the Privacy Policy at any time by entering your personal data via a quick link.

10. Contact Us

If you have any questions, comments or suggestions about this Privacy Policy, please contact us:
client@aicronx.com